Effective Date: June 14, 2026
This Privacy Policy explains how simprob (“simprob,” “the service,” “we,” “us,” or “our”) collects, uses, protects, and shares information through this website and customer account area, referred to in this policy as “this site.”
This policy is limited to information collected through this site. It does not mean we collect extra information about you beyond what you provide so we can deliver the service you are paying for.
The service collects only the information needed to identify you, address you professionally, manage your account, connect your account to Stripe, and deliver your service messages by email and text.
We at simprob take personally identifiable information seriously. We do not sell your information. We do not rent your information. We do not use third-party advertising cookies, tracking pixels, retargeting tools, behavioral advertising, data brokers, or cross-site tracking. We do not use your information for advertising or unrelated commercial purposes.
1. Information We Collect
Through this site, the service collects only the information reasonably necessary to identify you, manage your account, connect your account to Stripe, and deliver the service you requested.
This may include:
(a) your name, used to identify and address you professionally;
(b) your email address, used as a delivery destination for service messages and for necessary account communication;
(c) your phone number, used as a delivery destination for service text messages, MMS messages, SMS messages, or other service-related mobile communications;
(d) a Stripe identifier used to connect your account to your Stripe billing record;
(e) support communications that you choose to send to us.
We do not collect this information for advertising, resale, behavioral tracking, profiling, or unrelated commercial use.
Where technically feasible, personally identifiable information, including names, email addresses, and phone numbers, is encrypted or otherwise protected using appropriate safeguards.
2. Information We Do Not Collect Through This Site
This site is not designed to track your behavior for analytics, advertising, profiling, or surveillance.
The service does not use this site to collect:
(a) third-party advertising cookies;
(b) third-party tracking pixels;
(c) retargeting identifiers;
(d) behavioral advertising data;
(e) cross-site tracking data;
(f) data broker information;
(g) information for resale;
(h) unrelated personal information not needed to provide the service you requested.
The service does not create a broader relationship between your personal information and the service beyond the information you provide so we can perform the service you are paying for.
3. How We Use Information
The service uses information collected through this site only to:
(a) identify and address you professionally;
(b) deliver the paid service by email and text message;
(c) manage your account;
(d) connect your account to Stripe for billing and subscription management;
(e) respond to support requests;
(f) send necessary account, billing, security, and service-related communications;
(g) comply with applicable legal obligations;
(h) protect this site from unauthorized access, misuse, or abuse.
We do not use customer information for advertising, behavioral profiling, resale, third-party marketing, or unrelated commercial purposes.
4. Email and Text Message Delivery
Your email address and phone number are collected because they are required to perform the service you requested.
The service uses your email address to deliver service messages by email.
The service uses your phone number to deliver service messages by text message, MMS message, SMS message, or similar mobile message.
We do not use your email address or phone number for advertising, resale, third-party marketing, behavioral profiling, or unrelated communications.
Service-related messages are part of the service you are paying for. If you remove or disable a required delivery destination, the service may be unable to provide all or part of the service.
5. Stripe and Payment Information
The service uses Stripe to handle billing and payment activity.
The service does not collect, store, or process your payment card details on this site.
Billing is managed through Stripe. When payment or subscription information is needed, the service uses the Stripe identifier associated with your account to retrieve the necessary information from Stripe.
The service stores only the Stripe identifier needed to perform those lookups and connect your account to your Stripe billing record.
The service does not use Stripe information, billing information, or payment-related information for advertising, resale, behavioral profiling, or unrelated commercial purposes.
6. No Sale or Advertising Use
We do not sell personal information.
We do not rent personal information.
We do not disclose personal information to third parties for their own advertising or marketing.
We do not use personal information to build advertising profiles.
We do not use third-party cookies, advertising cookies, retargeting technologies, tracking pixels, behavioral advertising networks, or data brokers.
We will not sell personal information in the future.
7. Cookies and Site Functionality
This site may use strictly necessary first-party technologies only where required for basic site operation, security, account access, form submission, payment flow, or similar functionality.
These technologies are not used for advertising, profiling, resale, or tracking you across other websites.
We do not use third-party advertising cookies.
We do not use third-party tracking pixels.
We do not use retargeting tools.
8. Disclosure of Information
The service discloses information collected through this site only when necessary to provide the service, manage your account, connect account and billing activity through Stripe, provide support, comply with law, or protect this site.
The service may disclose limited information to service providers that perform necessary functions on our behalf, such as message delivery, hosting, email delivery, text message delivery, security, customer support, or Stripe-related account connection.
These service providers may use the information only to perform services for the service. They may not use it for their own advertising, resale, profiling, or unrelated commercial purposes.
The service may also disclose information if required by law, court order, subpoena, legal process, or lawful government request.
9. Data Retention
The service retains information collected through this site only for as long as reasonably necessary to provide the service, manage your account, communicate with you, connect your account to Stripe, satisfy legal or accounting obligations, resolve disputes, and protect this site.
When information is no longer needed, the service deletes it, de-identifies it, or retains it only where legally or operationally required.
10. Security
We at simprob take personally identifiable information seriously.
The service uses reasonable administrative, technical, and organizational safeguards to protect your information against unauthorized access, misuse, loss, alteration, or disclosure.
The service minimizes the information it collects. The service limits how that information is used. The service protects sensitive account information, including through encryption where appropriate.
No system can be guaranteed to be perfectly secure, but this site is designed around limited collection, limited use, and strong protection of personally identifiable information.
11. Your Requests
You may contact the service to request access to, correction of, or deletion of personal information associated with your account.
Requests may be sent to:
The service may need to verify your identity before completing a request. The service may retain limited information where required for Stripe account connection, accounting, legal compliance, account integrity, dispute resolution, or security.
12. Children
This site is not intended for children under 13. The service does not knowingly collect personal information from children under 13 through this site.
13. Changes to This Policy
The service may update this Privacy Policy from time to time.
If the service makes material changes, we will provide reasonable notice through this site or another appropriate method.
The updated version will be identified by its effective date.
14. Contact
simprob
32 N Gould St
Ste R
Sheridan, WY 82801
privacy@simprob.com
(800) 555-0199